http://semstreetcred.com/2010/07/the-google-customer-service-oxymoron/?utm_source=rss&utm_medium=rss&utm_campaign=the-google-customer-service-oxymoron An Objective Perspective Tue, 26 Jul 2011 16:53:27 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://semstreetcred.com/2010/07/the-google-customer-service-oxymoron/comment-page-1/#comment-1934 Marta Turek Wed, 15 Sep 2010 14:27:26 +0000 http://semstreetcred.com/?p=1581#comment-1934 @Carole Appreciate the input. Thanks for reading! I agree, 'listening' is preached about as being a fundamental skill, yet would argue that most people do not even know what it means to really listen. Erich Fromm's, The Art of Loving offers the most insightful perspective I have yet to come across on what it means to truly listen. @Carole Appreciate the input. Thanks for reading! I agree, ‘listening’ is preached about as being a fundamental skill, yet would argue that most people do not even know what it means to really listen. Erich Fromm’s, The Art of Loving offers the most insightful perspective I have yet to come across on what it means to truly listen.

]]> http://semstreetcred.com/2010/07/the-google-customer-service-oxymoron/comment-page-1/#comment-1929 Carole Tue, 14 Sep 2010 13:18:58 +0000 http://semstreetcred.com/?p=1581#comment-1929 Sounds like Comcast. Yes, customer service should be a priority in any consumer-facing business and listening should be taught as it is a more important skill than problem solving. Sounds like Comcast. Yes, customer service should be a priority in any consumer-facing business and listening should be taught as it is a more important skill than problem solving.

]]> http://semstreetcred.com/2010/07/the-google-customer-service-oxymoron/comment-page-1/#comment-1876 Keith Mon, 12 Jul 2010 17:11:01 +0000 http://semstreetcred.com/?p=1581#comment-1876 Ha! This sounds familiar! Ha! This sounds familiar!

]]> http://semstreetcred.com/2010/07/the-google-customer-service-oxymoron/comment-page-1/#comment-1872 Tweets that mention The 'Google Customer Service' Oxymoron | SEM Street Cred -- Topsy.com Fri, 09 Jul 2010 04:45:53 +0000 http://semstreetcred.com/?p=1581#comment-1872 [...] This post was mentioned on Twitter by Marc Bitanga, Marta Turek. Marta Turek said: This time with the correct link! Apologies! New on SEM Street Cred: The 'Google Customer Service' Oxymoron http://bit.ly/bIh3bO [...] [...] This post was mentioned on Twitter by Marc Bitanga, Marta Turek. Marta Turek said: This time with the correct link! Apologies! New on SEM Street Cred: The 'Google Customer Service' Oxymoron http://bit.ly/bIh3bO [...]

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