Yahoo! and Microsoft Search Alliance: Preparing for the PPC Transition

In the last few weeks as more information has started to trickle its way from Yahoo! and Microsoft about the search alliance, I have started to share some information on this blog to facilitate this knowledge transfer. Ultimately every single advertiser who is managing a PPC account on both Yahoo! and Microsoft should be aware of the impending changes in order to best prepare for them.

I should also correct myself as in a previous post I called the Yahoo! and Microsoft Search Alliance a ‘merger’ when in fact, the new relationship between these two companies cannot technically be called such.

Why It’s Not a Merger

Yahoo and Microsoft will still exist as separate entities and the companies will be working together on some things, while competing on others.

The collaborative efforts will have the following impact:

  • All advertisers will use Microsoft adCenter to centrally manage their PPC account. Your ads will appear on both properties, the Yahoo and Bing search engines, but this will be managed via Microsoft adCenter.
  • Microsoft will provide the search algorithm for the organic and paid search results for both companies
  • The Microsoft team will support standard advertisers, ultimately those smaller advertisers with lesser budgets
  • Yahoo! will support the premium advertisers, agencies and resellers

Both companies will still compete:

  • Each company will maintain its own display advertising program
  • Web properties and products, email and instant messaging will not be affected by the Search Alliance
  • Both companies will own and innovate their own consumer search experience to compete for searchers and search queries
  • Both companies will service their respective affiliate search partners and Yahoo! will continue to syndicate its existing search affiliate partnerships

Transition Planning

We know that the transition will be happening, now it a question of when. According to Yahoo! the plan is to transition US accounts before the 2010 holiday season, which translates to roughly November 2010. Should the transition not succeed in this timeframe, it will be left for the start of 2011 to protect the holiday season. We know that the transition period will be initiated in late summer, so you should ensure that all your ducks are in a row by early August to prepare for this.

One can assume that the advertisers spending more money will get priority service and may thus be privy to more options and information. However, even without knowing exact dates, it is important to think about and develop your transition strategy. There are a few options to consider:

-       Keep your existing AdCenter account and optimise: you may have an existing account that has a suitable structure, a good click history and simply requires some focused attention as you build the account to handle significantly higher volume and budget.

You should begin optimising this account NOW – start adding ad groups and keyword baskets from your existing Yahoo account. Focused attention now, will result in a higher quality score that will be beneficial in a more competitive and expensive market. (Click costs will go up on AdCenter – this is inevitable, we just don’t know by what percentage, so prepare for this).

-       Create new AdCenter account and import from Yahoo / 3rd party: You may wish to cut your losses, scrap that old AdCenter account and start fresh by setting up a new account and importing either your Google structure or Yahoo structure to the new account. This will ensure that your strategy is more streamlined because you will be working with similar structures – this might not be optimal from a demographic perspective because we’ve learnt that searchers act differently on the various search engines. However, we are all entering the unknown with this search alliance so copying a more optimised and better built out structure in Yahoo to AdCenter, might be a good alternative.

At this stage, there is still a lot that we do not know, but what is important is for advertisers to begin thinking about this PPC transition and planning accordingly. Advertisers should also follow updates closely so as to stay on top of this story as it develops. One handy way of doing this is to set up Google Alerts for relevant search terms so that the pertinent information is delivered at your doorstep so to speak.

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SEMPO Needs to Get Sexy

When I started in the search engine marketing game I put SEMPO on a pedestal because some of the industry’s greats were behind the organisation, from Kevin Lee to Bruce Clay and Gord Hotchkiss, to name a few. To young search marketers these are the rock stars of the industry, they were there in the trenches when it all started with Alta Vista and Geocities websites and they have continued to lead us into the next era of online marketing.

In discovering SEMPO and seeing that these were the people that pioneered the organisation, I thought, this is where you need to be to dive into the industry, meet other search marketers and grow professionally. So, that’s what I did – I started to explore the companies that were members of the organisation, I read the blogs and articles featured on the SEMPO website and I decided to invest in one of the courses, Advanced Search Advertising (now appears to be discontinued).

SEMPO: Taken Off My Pedestal

I found that even though many large players in the industry associate themselves with the organisation and are even circle members, the SEMPO fan base appears to be shrinking rather than growing. I’ve met more than one company who has decided to drop membership level because they do not feel the value justifies the membership cost. I realised that even though there is a niche group of people who are intimately familiar with SEMPO, there is an greater number of search marketers who have never heard of SEMPO and others who do not understand its value.

In exploring the resources on the SEMPO website, they seemed to be lacking and out of date, with the most recent media center articles frozen in 2005. I was dismayed at the results and so found myself using SEMPO as a resource less frequently.

In the midst of all this, I was undertaking a SEMPO course that dubbed itself ‘advanced’ so I had high hopes for the skills that I could develop. The basics were covered well but the examples and industry references were out of date, referencing as far back as 2004 with no follow up references. I began to wonder how frequently these courses are updated. Working in an industry that thrives on change, SEMPO courses could certainly do with an infusion of some heavily overdue changes.

Where to From Here?

On Twitter, sempoglobal has 573 followers and is itself following 25 people. Need I say more?

How hard is SEMPO trying to engage with search marketers or make itself known?

SEMPO needs to decide what it wants to be and for whom? If it wants to serve search marketers, the approach needs to be more sophisticated and valuable – remember, these are people who pore through blogs, webinars, conferences, books, networking, you name it. Where does SEMPO fit into this educational picture? Its courses need to be cutting edge for it to even make sense for agencies and companies to invest in the material.

What is SEMPO really? Where’s the direction? The passion? Search marketing is not an industry of half measures; people love what they do. If search marketers could see where SEMPO wants to go, they would certainly be more willing to help it get there. We need to kickstart SEMPO’s engine, because in this industry, if you stand still, you start moving backwards and then it’s game over.

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Getting the Yahoo! and Microsoft Search Alliance

Recently, I wrote about one of the main impacts of the Yahoo! and Microsoft Search Alliance being the transition of Yahoo! Search to the Microsoft adCenter platform. For search marketers this is a fairly significant consequence of the Search Alliance, but for the searcher, the changes will not be as drastic.

So is anything going to change for the searcher? If yes, what? More importantly, when?

Ins & Outs

The short answer is, not really. The searcher is still going to benefit from Yahoo! and Bing, with their individual offerings. Yahoo is not going to suddenly become obsolete and transition completely into Bing.

Quote from the Search Alliance website:

When the Yahoo! and Microsoft Search Alliance is implemented, both companies will continue to have differentiated consumer search experiences. However, Microsoft will manage the technology platforms that deliver the algorithmic (powered by Bing) and paid (powered by adCenter) search results.

What this means is that Yahoo will still look like Yahoo, but the search results will be ‘powered’ and thus syndicated by Bing, much in the same way that Google syndicates its search results to AOL.

Yahoo will try to give its search results a bit of a twist ‘by innovating around the listings it receives from Microsoft by integrating Yahoo! content, shortcuts and tools.’

The really simple answer for consumers is that unless they plan on buying shares in either of these companies, the intricacies of the search alliance will not be that obvious to them. The implications of Microsoft receiving a 10-year licence to certain Yahoo! search technologies thus making Bing and Google the principle ‘big II’ search engines will be interesting to say the least.

On the flip side, the search advertiser who is putting their dollars into Yahoo has a little bit more to worry about. The ramifications are slowly starting to become clear – more on that soon!

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